A telecommunications tower in the NSW Hunter region has been vandalized, leading to an Optus service outage affecting tens of thousands of customers. The incident has sparked a police investigation and raised concerns about network reliability. But here's where it gets controversial: while Optus claims services have been restored, some customers are still experiencing issues. And this is the part most people miss: the damage to the tower occurred around 9:30 am, and the federal opposition is calling for more transparency from the company. The situation has prompted a call for an independent website to document all telecommunication outages, with the shadow communications minister suggesting a thorough investigation into the ecosystem and infrastructure. Will the government take action? And what does this mean for Optus customers? The debate rages on, and we want to hear from you. Do you think an independent website is necessary? Or is Optus handling the situation adequately? Share your thoughts in the comments.
